Tenant Sign Up Service

Find out more information and FAQs about our Tenant Sign Up Service.

How to: Start your Tenant Sign Up Service
When a landlord wishes to start and set up their tenancy with us, they'll have purchased either within a package or separately - Tenant Sign Up Service...
Wed, 28 Feb, 2018 at 10:58 AM
How do I renew my tenancy that was set up through Upad?
If you had set up your original tenancy via Upad through our Tenant Sign Up Service, we are able to help with the renewal of your tenancy for you also. ...
Fri, 9 Feb, 2018 at 10:55 AM
Can a tenant request changes to be made to the AST?
Answer: The tenant should be advised to discuss any changes or issues in the AST with the landlord first. Based on the landlord's instruction and ac...
Wed, 24 Oct, 2018 at 12:18 PM
Can I request and insert personalised clauses into the AST?
Answer: Depends - Our ARLA qualified and certified AST includes the main and necessary clauses within the AST created. Landlords are able to request for fu...
Wed, 14 Feb, 2018 at 10:24 AM
What is EchoSign?
Answer: EchoSign (Adobe Document Cloud) is service that allows users to review and sign documents electronically. Landlords and tenants are able to view...
Wed, 14 Feb, 2018 at 10:24 AM
I am a landlord of a Scottish Property, can I use Upad's Tenancy Sign Up Service?
Answer:  No - Due to different legislation and AST requirements, Upad are unable to set up the AST or the tenancy for properties within Scotland. 
Wed, 14 Feb, 2018 at 10:25 AM
Can I have the AST signed off before any funds have been collected?
Answer: It's in your best interest as a landlord for funds to be collected, namely the deposit, before any final AST has been signed.  As the AST ...
Wed, 14 Feb, 2018 at 10:31 AM
How to: Sign a Upad document via EchoSign
Mon, 8 Oct, 2018 at 4:32 PM
Can I start my tenancy agreement before I get my tenant to speed up the process?
As tenancy preferences may vary based on the tenants you have chosen, we recommend to start the tenancy set up process once you have full confirmation and a...
Mon, 1 Oct, 2018 at 2:54 PM
How long does it take to set up the tenancy?
We recommend providing up to a minimum of 5 days for the tenancy set up process to give both you and the tenant ample time to review the agreement and arran...
Mon, 1 Oct, 2018 at 2:56 PM