When a landlord wishes to start and set up their tenancy with us, they'll have purchased either within a package or separately - Tenant Sign Up Service.

The landlord will be sent an e-mail to "Start Your Tenant Sign Up Service" where they can click on "Start my TSS now!".

Alternatively a landlord can login to their Upad account and follow the path via the Upad Website:

Login to Upad Account > Hover Over 'Product and Pricing' > Click on 'Tenant Sign Up Service' > Click on 'Order Tenant Sign Up Service'.

The landlord will be presented with a page where they'll see the properties that have uploaded with us. For the property they wish to start their Tenant Sign Up Service, they'll see an "In Progress" button underneath the property address.