Frequently Asked Questions

Are you able to do viewings?
We encourage and recommend landlords to conduct their own viewings.  7/10 tenants prefer meeting their landlord, which provides the benefit of better te...
Mon, 1 Oct, 2018 at 2:49 PM
Can you help me draw up the tenancy agreement?
Yes, with our Tenant Sign Up Service, we’re able to create a Propertymark ARLA qualified tenancy agreement giving you the peace of mind that you have a lega...
Mon, 1 Oct, 2018 at 2:49 PM
Who registers the deposit?
As part of our Tenant Sign Up Service, we’ll collect and register the deposit with TDS (Tenancy Deposit Scheme) and provide both you and the tenant with a c...
Mon, 1 Oct, 2018 at 2:49 PM
Are you able to manage my property for me?
We offer a Fully Managed Service, where we take care of the property management, which includes making sure that the rent is collected and taking care of an...
Mon, 1 Oct, 2018 at 2:50 PM
When should I start advertising my property?
We advise landlords to start advertising your property up to 4 to 6 weeks prior to availability as this is typically when tenants start to begin actively se...
Mon, 1 Oct, 2018 at 2:50 PM
What if I don’t find tenants with Upad?
We have a great success record of letting 9/10 of our properties, where we’ll put all our resources behind making sure your properties will succeed in being...
Mon, 1 Oct, 2018 at 2:50 PM
If you find tenants for me, do you charge a renewal fee if they extend their agreement?
Unlike High Street Agents, we do not charge a letting renewal fee should the tenants wish to extend their tenancy in your property. Should you set up your t...
Mon, 1 Oct, 2018 at 2:51 PM
Why would I need a floor plan?
Rightmove suggest that property listings that include a floor plan typically generate 52% more views than those that don’t. By providing a floor plan, it en...
Mon, 1 Oct, 2018 at 2:53 PM
Do you charge a renewal fee?
Unlike High Street Agents, we do not charge a letting renewal fee should the tenants wish to extend their tenancy in your property. Should you set up your t...
Mon, 1 Oct, 2018 at 2:58 PM
How long does it take for my property advert to go live?
Once you have completed your property listing, meeting the requirements to be advertised, it will be advertised and appear of the property portals within a ...
Mon, 1 Oct, 2018 at 3:00 PM