Tenant Referencing FAQs

More information and guidance on our Tenant Referencing service.

Can I reference a Guarantor only?
Answer: No - In order for a guarantor to be referenced, a tenant must be linked to them and also referenced. You can personally and informally referenc...
Wed, 14 Feb, 2018 at 5:19 PM
How much is referencing?
Referencing costs £75 (Inc VAT) per person to be referenced. If the tenant needs a guarantor, the guarantor would also need to pay £75.
Wed, 13 Dec, 2017 at 11:23 AM
How long does referencing take?
How long does referencing take? Once all tenants have paid, we send the tenant to fill in a form to provide the details to conduct the checks upon.  This ...
Wed, 13 Dec, 2017 at 11:30 AM
What is a CCJ or bankruptcy?
What is a CCJ or bankruptcy? - A CCJ is a type of court order in England, Wales and Northern Ireland that may be registered against you if you fail to repa...
Wed, 13 Dec, 2017 at 11:32 AM
Can I get a copy of the tenant's employer/landlord reference and documents provided?
Answer: Yes, but in order to do so, we need written consent from the tenant stating that they are happy for us to give out this information. This is due to...
Wed, 14 Feb, 2018 at 10:47 AM
Can Upad reference international tenants or guarantors?
Can Upad reference international tenants or guarantors? - We can reference international tenants. It is likely there won't be much to credit check the...
Wed, 14 Feb, 2018 at 5:18 PM
Do I have to reference the tenants with Upad? Can I skip the referencing process?
Whilst we recommend landlords to reference their tenants, should you feel confident with your chosen tenants you can continue without referencing.
Mon, 1 Oct, 2018 at 2:55 PM
Do Upad request copies of the tenant's bank statements?
Tenants are able to supply us with their bank statements and can be used to verifying any income and savings.
Mon, 1 Oct, 2018 at 3:46 PM